Privacy Policy

We collect information that you provide directly to us, as well as information generated through your use of the platform.

• Account information — name, email address, and password when you create an account
• Payment information — billing details processed securely through Stripe; we do not store your full card number
• Creator information — display name, biography, profile image, and payout details if you apply as a creator
• Usage data — pages visited, tracks previewed, search queries, and interactions with the platform
• Device information — browser type, operating system, IP address, and general location data

We use your information for the following purposes:

• To provide, maintain, and improve the FEATUNE platform
• To process transactions, send purchase confirmations, and deliver licensed files
• To manage creator accounts, calculate earnings, and process payouts
• To send transactional emails such as order confirmations, track approvals, and payout notifications
• To respond to your support requests and inquiries
• To detect and prevent fraud, abuse, and security incidents

We do not sell your personal information. We may share your data with the following parties only as necessary to operate the platform:

• Stripe — for secure payment processing
• Supabase — for authentication and database services
• Resend — for transactional email delivery
• Hosting providers — Vercel and Railway for application hosting

Creators will see limited buyer information (name and license type) in their sales dashboard. Buyers' email addresses are not shared with creators.

FEATUNE uses cookies and similar technologies to:

• Essential cookies — maintain your session, authenticate your account, and remember your cart
• Analytics cookies — understand how visitors use the platform so we can improve the experience

We do not use advertising or tracking cookies. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

We take reasonable technical and organisational measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure password hashing through our authentication provider
• Row-level security policies on our database to prevent unauthorised access
• Payment data handled entirely by Stripe's PCI-compliant infrastructure
• Private audio files stored in access-controlled storage buckets

• Account data is retained for as long as your account is active
• Order and license records are retained indefinitely to ensure you can always access proof of your purchases
• You may request deletion of your account and associated personal data by contacting our support team

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct any inaccurate or incomplete information
• Deletion — request that we delete your personal data, subject to legal retention requirements
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

If you have any questions about this privacy policy or how we handle your data, please contact us: